Everyone knows the growth that food delivery apps like Swiggy and Zomato have achieved. However, for long people have been curious as to whether the price of the food in the restaurant is different from the ones that get delivered home – in short, are you ending up paying more for dishes delivered to your home? In other words, are delivery charges being indirectly billed?
Well, Swiggy itself seems to have given the answer - "Hi Raju, we understand your concern, and would like to inform you that we're trying to maintain transparency in our services and that extends to the pricing on the platform. However, the prices might be different online and offline as it is the sole discretion of the restaurant without any added input from our end," it wrote on Twitter, in response to a customer’s question – “Slowly big discounts are coming down. In fact prices of food items in zomato or swiggy menu are 25 to 50% more than actual price of the same at restaurant. Delivery charges added. Home made food will always prevail..” (sic)
