With COVID-19 cases and deaths on rise, most of the IT sectors in the country are at risk. Infosys Chief Executive Salil Parekh stated that the biggest challenge the IT industry faces right now is the uncertainty of the duration of the deadly coronavirus pandemic, recovery in business structure and the risk of a second wave that would involve more infections and lockdowns.
Recently at the Infosys Annual General Meeting, Parekh made the statement while answering shareholders. He said Infosys changed direction to adjust to the crisis and is focusing on three factors which are employee safety, client service delivery and new client needs.
He also added that many clients were looking at consolidating their IT vendors, which could help Infosys. “We are operating with stability during the crisis. We are able to connect with our clients, continue with our clients, continue with service delivery, work on the transition to a contact-less way of working," Parekh said.
According to an Economic Times report, Infosys Chairman Nandan Nilekani said the IT services company has turned its resources to the new needs of clients.
The company has also strengthened its expertise in cloud, workplace transformation, and smart automation to be able to help them accelerate and scale their digital projects in the business environment impacted by Covid-19 pandemic, Economic Times further reported.
“From building more flexible supply chains to urgently enhancing e-commerce offerings and supporting new models of employee experience, so much needs to be done to accelerate recovery and resilience. Technology is essential to get it all working, the efficiencies of automation to make it viable, and experiential design to unlock more value from this work. We will help our clients with all of that," Nilekani said during the meeting.
Further giving his insight over the crisis, Nilekani said the pandemic has impacted the world and every business and individual. It is not an easy time for any of the company and its clients, who are dealing with several challenges during this time of the year.
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